BENCHEKROUN, Soukaina; TOUAB, Omar; ABDELBAKI, Noureddine. A hospital satisfaction measurement model for service improvement in a moroccan public hospital: psychometric validation and organizational diagnosis. International Review of Applied Finance, Economics and Management, [S. l.], v. 2, n. 4, p. 31–50, 2026. DOI: 10.66130/0x2ffe40. Disponível em: https://irafem.org/index.php/irafem/article/view/137. Acesso em: 26 may. 2026.